Testimonials

"This is a quick fix for firms who are struggling to come to terms with the FSA's requirements to have meaningful Management Information. What has impressed me the most is the way the TCF Centre targets its Management Information outcomes to mirror those suggested by the FSA. We are pleased to endorse this tool as a key support service in helping IFA's improve and develop their overall service."

Gary Kershaw, Compliance Director, Simply Biz Services Plc

"The FinQS team are focussed on client service and as a new entrant seem determined to learn from the mistakes of other software suppliers by avoiding lengthy contract tie-ins, high set up, integration and training costs. The service is also delivered with very quick response times to queries and the team respond positively to suggestions. FinQS makes client feedback for a firm work in a variety of different ways rather than simply validating what we do. Whilst meeting our primary requirement to address TCF obligations, it also monitors adviser risk and encourages viral marketing through its new social marketing links - tasks impossible to achieve cost effectively without this system"

Graham Cross, Director, Chief Operations Officer, Helm Godfrey Partners Ltd

When we had our recent FSA call regarding TCF, which we passed, they were particularly impressed with our use of TCF Centre....I would highly recommend TCF Centre, not only to organisations that need to follow the FSA's TCF principles, but to anyone who wishes to gather feedback from their clients - it's certainly an asset to our business"

Rebecca Barnes, Marketing Manager, Web Financial Services Limited

"TCF Centre... is simple to administer and generates clear feedback reports for monitoring. Our response rate is much higher and the MI clear and useful. I would recommend TCF Centre to any business that considers obtaining customer feedback central to measuring its ongoing TCF progress."

Alex Turco, Positive Wealth Creations Ltd (PWCL)

"We see TCF Centre as an extremely valuable tool to help us continually offer our clients the very best service proposition."

Simon Jackson, Director and Compliance Officer, Towergate Financial Services Ltd

"TCF Centre helps us to view our business from our clients' perspective."

Chris Glazier, Managing Director, Tom French & Associates

"Solutions need to be simple to use, cost effective and provide MI against which they can measure performance and take action. TCF Centre seems to tick all those boxes."

Steve Billingham, FP Advance

"This promises to be invaluable."

Phil Billingham, Director, Perception Support

"...there is very little effort involved in asking our clients for feedback and that means I can focus on what the management information is telling me about client opinions."

Graham Cross, Chief Operations Officer, Helm Godfrey Partners Ltd